Privacy Policy

At Tentia ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Telegram bot and related services.

By using our services, you agree to the collection and use of information in accordance with this policy.

We use the collected information for the following purposes:

• Providing and maintaining our meme coin analysis services
• Processing subscription payments and managing your account
• Delivering personalized analysis and insights
• Improving our bot's functionality and user experience
• Communicating with you about service updates and important notices
• Detecting and preventing fraud or abuse
• Complying with legal obligations and protecting our rights

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure payment processing through blockchain technology
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety, or that of our users
• With trusted service providers who assist in operating our services (under strict confidentiality agreements)
• In connection with a business transfer, merger, or acquisition

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account information: Retained while your subscription is active and for 1 year after cancellation
• Usage data: Retained for up to 2 years for service improvement purposes
• Payment records: Retained for 7 years for tax and legal compliance
• Support communications: Retained for 3 years

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal information
• Right to correct inaccurate or incomplete information
• Right to delete your personal information
• Right to restrict processing of your information
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, please contact us at hello@tentia.io. We will respond to your request within 30 days.

Our service integrates with the following third-party platforms:

• Telegram: For bot functionality and user communication
• Solana Blockchain: For payment processing
• Blockchain APIs: For cryptocurrency data analysis

These third parties have their own privacy policies. We encourage you to review their privacy practices.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@tentia.io
• Telegram: @TentiaBot

We will respond to your inquiry within 48 hours during business days.